Viking · Boston, MA
Viking Refrigerator Repair
Viking built-in and freestanding refrigeration, including professional side-by-sides and integrated columns. Cooling loss, blocked drains and control board faults.
Flat $95 service call · credited against an approved repair
On the phone
How it gets described
- Fresh food compartment warm while the freezer is normal
- Water collecting under the bottom drawer
- Compartment fan noisy on start-up
- Control display stuck on one reading
On the visit
What gets measured
- Fresh food and freezer temperatures logged over a full cycle
- Condenser condition and airflow, front grille and rear
- Evaporator fan behaviour and where the frost is forming
- Drain path clearance from the trough down
- Control board fault history and probe readings
Also worked on
Money
What these repairs actually come to
Flat $95 service call covering the visit and full diagnosis, credited against the repair once you approve it.
Parts and labour together, by job
- Igniter or burner assembly $280 – $630
- Oven thermostat or heating element $250 – $730
- Control board or touch panel $400 – $850
- Dishwasher pump or control $290 – $1,240
- Refrigeration fan or defrost system $300 – $710
- Compressor or sealed-system repair $1,120 – $2,470
Which end of a band a job lands on is what the visit settles. The number you are given before anything is opened is a single figure, not a range.
What decides where inside a band a job lands
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What failed
A door gasket, a spark module and a compressor are three different orders of job. Naming a number before the fault is found is naming a number at random.
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Whether the part is current
Parts for current platforms are straightforward. Older units sometimes need a superseded number sourced, which changes both the price and the wait.
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How it is installed
A dishwasher behind a custom panel and a freestanding range are not the same amount of labour to get at, whatever is wrong inside them.
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Getting there
Four floors of walk-up stairs or a booked freight elevator is real time. It is quoted honestly rather than hidden in the parts line.
Reviews
Left after refrigerator repair calls
4.9/ 5from 679 reviews
5 out of 5
The control display had frozen on one reading and the unit was running blind. A ribbon connector behind the panel had corroded from kitchen steam. Cleaned, resealed, and it has read correctly since.
Hamish L.Seaport District
5 out of 5
Stopped cooling on the fresh side after a long humid week in August. The defrost timer had stuck. He explained the cycle so I actually understood what had happened rather than just handing me a bill.
Junia E.Roslindale
5 out of 5
Fresh food side was warm while the freezer stayed perfectly fine, which had me convinced the whole thing was finished. The damper flap was stuck open with ice. Defrosted, new damper motor, and he carried every bit of it down four flights himself.
Ottavia S.North End
Where
Viking Refrigerator Repair around Boston
Access changes the visit more than the fault does. Each neighbourhood has its own page.
- North End Street parking is effectively nil and the stairs are narrow. Parts come up in a bag rather than on a trolley, which is worth knowing before a visit is booked.
- Ashmont Driveways and rear entrances make access straightforward. Kitchens moved into former pantries often leave very little clearance on the hinge side.
- Roslindale Side driveways and detached houses — the easiest access on this list, and usually a full-size kitchen to work in.
- Seaport District Loading dock, freight elevator and a certificate of insurance on file with the building. Booking the lift comes before booking the appliance.
Talk to someone
Tell us what the refrigerator is doing.
The flat $95 service call covers the trip and the diagnosis, and comes off the total on an approved repair.